Q. What happens after I place an order?
A.

1. We review the order and contact you if you have indicated as such.
2. We review all of the appropriate payment and shipping information to make sure we have that settled.
3. We initiate the electronic ordering of the material.
4. Your equipment is pulled from stock, and any accessories added.
5. We crate up your equipment and load it on a waiting carrier.
6. We send you the shipping acknowledgement and tracing information.
7. We invoice you when the transaction is complete.

Q. Will I get an order acknowledgement?
A. Yes. We will contact you via email with the final total and the expected arrival date and tracing information.

Q. Where does my invoice come from?
A. From our accounting office at:

     American Conveyor Group, Inc.
     136 Tennsco Drive
     Dickson, TN 37055

Q. Who supports me after the sale?
A. Our Customer Service department whom you can contact at

Q. Who do I contact if my conveyor needs service?
A. Our Customer Service department whom you can contact at

Q. Are you OSHA compliant?
A. Please read our OSHA Statement.